The Mall Office
84 Highland Ave
Salem, MA 01970

(978) 745-3050
(978) 745-7014 (fax)
Office Hours | Map

Ayres D'Souza Medical Building
30 Tozer Rd
Beverly, MA 01915

(978) 745-3050
(978) 745-7014 (fax)
Office Hours | Map

Office Policies


We understand that a visit to the doctor can be stressful for both patients and their parents. We do our best to see patients at the time for which their appointment is scheduled, but we cannot completely control waiting room time. If you are in an examining room for what you believe is an excessive period of time, please notify a nurse or another employee; we will work to address the issue. Please remember that sometimes there are emergencies over which we have no control, and we are always doing our best to stay on time.

You are your child’s most important caregiver, and we look forward to working with you to make sure your child stays healthy and happy. It is beneficial to all involved if parents can assist us in examining their children; ideally, the provider and the parents act as a team towards ensuring the child’s overall health. Parental passivity or impatience do not enhance the experience and can convey a lack of support to your child during what can be a difficult time.

Chaperone & Confidentiality Information

We expect children under twelve to be accompanied by a parent or guardian for a well child visit; nannies, baby sitters, and siblings cannot usually provide the information we need and often will not fully understand our instructions or requests. Adolescents are examined alone, and parts of the examination are confidential (see our Adolescent Privacy Policy below). Nevertheless, it is helpful for adolescents to be accompanied by a parent or guardian as well.

Chaperone Policy
Adolescent Confidentiality & Transition Policy
IPPA Information 
HIPPA Information (Spanish)
Over 18 HIPPA Consent & Release Form

Immunization Policy

Pediatric Associates (PAGS) requires that patients be immunized. Based on recommendations from the American Academy of Pediatrics (AAP) and the American Committee for Immunization Practice, we have decided to set specific time requirements for certain immunizations. These times are based on age-related risks to infants and children.
We have an obligation to provide the best medical care possible; our vaccine schedule is consistent with that goal. Our vaccine choices are not arbitrary; they protect children from life-threatening illnesses such as whooping cough, haemophilus influenzae, meningitis, and pneumococcal meningitis, as well as diseases like rubella, which have disabled children for life.  Families who choose not to follow our vaccine policy should seek pediatric care elsewhere.

Vaccine Policy
mmunization Schedule (0-2 years)
Immunization Schedule (0-21 years)


Prescription re-fill requests can be called in to our office at (978) 745-3050 between 8:00AM and 4:00PM, Monday through Friday, for pick-up at your designated pharmacy that day. Requests made after 4:00PM can be picked up the following day.

For patients refilling prescriptions for Adderall, Concerta, Daytrana, Dexedrine, Focalin, Metadate, Methylin, Ritalin and Vyvanse:

  • Due to federal regulations, these medications cannot be called in to your pharmacy and must be picked up at your Care Team location (at either at 116 Highland Avenue in Salem or 30 Tozer Road in Beverly) during our regular office hours.
  • Please make sure you bring a photo I.D. with you to pick up the prescription.
  • Missing an Adderall, Concerta, Daytrana, Dexedrine, Focalin, Metadate, Methylin, Ritalin, or Vyvanse dose does not constitute a medical emergency. These medications do not build up in the system and no harm will come to the patient other than the distress of being less attentive and/or self-controlled.
  • Please note that the on-call and weekend providers will not refill these prescriptions.
​Please remember that refills can only be given to patients who have been seen within the past year.  If your child has not been seen for more than a year, you will need to schedule an appointment.


PAGS is recommending that you purchase Advil or Motrin brand ibuprofen for your infant and avoid purchasing generic brands.  Infant ibuprofen destined to be sold at several national retailers might contain a higher concentration of ibuprofen, leading to potential risks in infants.  
December 27 & 28, focusing on Zen for Kids, Therapeutic Art, Social Skills. Current patients only.  Please click for details and registration. 
Please be smart and safe this holiday season. Take steps to protect your family and home from potential fire hazards. 

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Pediatric Associates